Publication:
Disentangling the effect of ICT adoption on SMEs performance: The mediating roles of Corporate Social Responsibility and Innovation

Simple item page
dc.contributor.authorSantos Jaén, José Manuel
dc.contributor.authorPalacios Manzano, Mercedes
dc.contributor.authorLeón Gómez, Ana
dc.contributor.authorRuiz Palomo, Daniel
dc.contributor.departmentEconomía Financiera y Contabilidad
dc.date.accessioned2023-11-07T23:11:40Z
dc.date.available2023-11-07T23:11:40Z
dc.date.issued2022
dc.description©2022. This manuscript version is made available under the CC-BY 4.0 license http://creativecommons.org/licenses/by/4.0/ This document is the Submitted, Accepted, Published, version of a Published Work that appeared in final form in OeconomiA copernicana. To access the final edited and published work see https://doi.org/10.24136/oc.2022.024
dc.description.abstractResearch background: The literature on the effects of Information and Communication Technologies (ICT) on performance is extensive and shows a significant positive effect. Likewise, the use of ICT to facilitate and report on Corporate Social Responsibility (CSR) practices implement-ed by Small and Medium Enterprises (SMEs) contributes to improve business performance. Moreover, through innovative activities, firms also obtain competitive advantages that impact positively on their performance, even more so when they are impacted by CSR. For this reason, it is expected that the adoption of ICTs in companies through a CSR-oriented strategy will increase their impact on business performance. Purpose of the article: This article tries to examine how ICT affects SMEs’ performance through CSR and innovation. Methods: We tested our hypotheses using a sample of 2,825 Spanish SMEs and by applying a Partial Least Squares Path Modeling (PLS-PM) with a double confirmatory and predictive purpose: to identify the causal relationships between latent variables, and to evaluate the ability of the model to make predictions for individual cases. Findings & value added: The results show that CSR-oriented ICT impacts innovation by changing strategies and business model in companies. Moreover, the implementation of CSR practices gave them competitive advantages to increase their performance. We highlight how innovation gives companies greater capacity to respond to changes in their environment and how innovation positively impacts the link between CSR and performance. Finally, our research makes two significant contributions to the literature by incorporating two sequential mediating effects into the model. On the one hand, the indirect effect of ICT on innovation through CSR. On the other hand, the indirect effect of CSR on SME performance through innovation.
dc.formatapplication/pdfes_ES
dc.format.extent36
dc.identifier.eisbnOeconomia Copernicana Vol. 13, 3 pp. 831–866 (September 2022)es_ES
dc.identifier.issn2083-1277 (print)
dc.identifier.issn2353-1827
dc.identifier.urihttp://hdl.handle.net/10201/135436
dc.languageenges_ES
dc.publisherInstitute of Economic Research (Poland)
dc.relationFundación para el Análisis Estratégico y el Desarrollo de las Pymes (FAEDPYME)
dc.relationCátedra de Viabilidad Empresarial, Universidad de Málaga
dc.relation.isreferencedbyED_IDENTRADA=1192
dc.rightsinfo:eu-repo/semantics/openAccess*
dc.rightsAtribución 4.0 Internacional*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjectInformation and communication technologies
dc.subjectICT
dc.subjectCorporate social responsibility
dc.subjectCSR
dc.subjectInnovation
dc.subjectFirm performance
dc.subjectPartial Least Squares-Structural Equations Modeling-PLSSEM
dc.titleDisentangling the effect of ICT adoption on SMEs performance: The mediating roles of Corporate Social Responsibility and Innovationes_ES
dc.typeinfo:eu-repo/semantics/articlees_ES
dspace.entity.typePublicationes
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
ICTCSRINNO..-.pdf
Size:
409.98 KB
Format:
Adobe Portable Document Format
Description:
Download
License bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
license.txt
Size:
2.26 KB
Format:
Plain Text
Description:
Written by org.dspace.content.LicenseUtils
Download
Collections
Artículos