Publication: Análisis de Usabilidad y Accesibilidad de los sitios web de las Mutuas de la Seguridad Social más representativas en España
Authors
Fernández Izquierdo, Francisco Luís
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Publisher
Universidad de Murcia
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Description
Abstract
Resumen
Se realiza una evaluación de la Accesibilidad y
Usabilidad de los sitios web de las cinco principales
Mutuas de Accidentes de trabajo Españolas. Para
ello se ha realizado un estudio de selección de las
organizaciones de este tipo atendiendo a su cuota
proporcional del presupuesto de gasto de la
Seguridad Social. Una vez identificados los sitios web
objeto de análisis se ha realizado, a cada uno de
ellos, una evaluación de la Accesiblidad mediante la
herramienta en línea eXaminator y un test de
evaluación heurística de la Usabilidad. Únicamente
tres de los cinco sitios web analizados han obtenido
evaluaciones positivas en ambos aspectos. En este
sentido, se realiza una serie de sugerencias para
mejorar los sitios web analizados y se ha identificado
una posible correlación o dependencia entre los
resultados obtenidos en los análisis de la
Accesibilidad y Usabilidad.
Abstract This work presents an assessment of Accessibility and Usability of the websites of the five most representative Spanish Social Security Mutual companies, in the area of occupational accidents. For this, a study was conducted to select the organizations of this type, based on their proportional share in the Social Security budget spending. Once identified the sites under analysis, was performed, for each of them, an assessment of the Accesibility using an online tool, eXaminator, and a test of heuristic evaluation of Usability. Only three of the five sites analyzed obtained positive evaluations on both aspects. In this sense, author suggests a series of recommendations to improve the analyzed websites and identifies a possible correlation or dependence between the results obtained in the Accesibility and Usability tests.
Abstract This work presents an assessment of Accessibility and Usability of the websites of the five most representative Spanish Social Security Mutual companies, in the area of occupational accidents. For this, a study was conducted to select the organizations of this type, based on their proportional share in the Social Security budget spending. Once identified the sites under analysis, was performed, for each of them, an assessment of the Accesibility using an online tool, eXaminator, and a test of heuristic evaluation of Usability. Only three of the five sites analyzed obtained positive evaluations on both aspects. In this sense, author suggests a series of recommendations to improve the analyzed websites and identifies a possible correlation or dependence between the results obtained in the Accesibility and Usability tests.
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