Publication: Los sitios web como servicios de información al ciudadano: un estudio sobre los 308 ayuntamientos de Portugal
Authors
Cardoso de Miranda, Eduardo Alfredo ; Muñoz Cañavate, Antonio
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Publisher
Murcia: Servicio de Publicaciones de la Universidad de Murcia
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DOI
https://doi.org/10.6018/analesdoc.18.1.212681
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info:eu-repo/semantics/article
Description
Abstract
Las Administraciones Públicas han establecido desde la aparición de internet nuevas forma de
comunicación, a través de los portales web, para gestionar la información que generan y que es de interés al
ciudadano. Estos portales son parte de los sistemas de información de las Administraciones, en los que se gestiona
tanto la información interior (back-office) como la información que se lanza al exterior (front-office), y han abierto
un nuevo ámbito de trabajo para los profesionales de la información, y de investigación para el ámbito académico.
El estudio que se presenta en este trabajo es resumen de una amplia tesis doctoral presentada en 2012 que ha
analizado con detenimiento los servicios de los portales web en internet de los ayuntamientos de los 308 municipios
de Portugal. Son los servicios de información, los servicios de comunicación y los servicios de transacción,
aplicados a tres ámbitos: vida cotidiana, administración a distancia y participación política
ABSTRACT: Since the advent of the internet, Public Administrations have set up new ways in which to manage their information through their Web portals. These portals are part of an information system in which information is made available both internally (back-office) and externally (front-office). They have also meant that a new field has opened up for information professionals to work in and for academics to study. The present communication is a synthesis of an extensive doctoral thesis presented in 2012 that analysed in detail the internet services of the Web portals of the councils of Portugal's 308 municipalities. In particular, these services were those of information, communication, and transactions applied to three areas: everyday life, distance administration, and political participation.
ABSTRACT: Since the advent of the internet, Public Administrations have set up new ways in which to manage their information through their Web portals. These portals are part of an information system in which information is made available both internally (back-office) and externally (front-office). They have also meant that a new field has opened up for information professionals to work in and for academics to study. The present communication is a synthesis of an extensive doctoral thesis presented in 2012 that analysed in detail the internet services of the Web portals of the councils of Portugal's 308 municipalities. In particular, these services were those of information, communication, and transactions applied to three areas: everyday life, distance administration, and political participation.
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