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Título: | Exploring Information and Communication Technologies as driving forces in hotel SMEs performance: Influence of Corporate Social Responsibility |
Fecha de publicación: | 2022 |
Editorial: | MDPI |
Cita bibliográfica: | Mathematics 2022, 10, 3629 |
ISSN: | 2227-7390 |
Palabras clave: | Corporate social responsibility Future expectations ICT adoption Hotel performance Partial least square structural equation modelling (PLS-SEM) |
Resumen: | This paper aims to analyze whether Corporate Social Responsibility (CSR) can be considered as a mediator variable on the relationship among Information and Communication Technologies (ICT) adoption and SMEs performance in the hotel industry due to the lack of general consensus on the direction of this relationship. Furthermore, future expectations about the economic cycle might be a determining factor in business decision-making. Therefore, we also analyze whether these expectations influence hotel managers to adopt CSR strategies and, indeed, influences on the hotel’s performance. To this end, partial least squares structural equation modeling (PLS-SEM) is applied to a sample of 117 Spanish hotel SMEs. These results have practical implications in considering ICT adoption as a source of competitive advantage that will facilitate the implementation of CSR practices in hotels, thus improving firm performance |
Autor/es principal/es: | Santos Jaén, José Manuel León Gómez, Ana Ruiz Palomo, Daniel García Lopera, Francisca Valls Martínez, María del Carmen |
URI: | http://hdl.handle.net/10201/135440 |
Tipo de documento: | info:eu-repo/semantics/article |
Número páginas / Extensión: | 15 |
Derechos: | info:eu-repo/semantics/openAccess Atribución 4.0 Internacional |
Descripción: | ©2022. This manuscript version is made available under the CC-BY4.0 license http://creativecommons.org/licenses/by/4.0/ This document is the Published version of a Published Work that appeared in final form in [Mathematics]. To access the final edited and published work see[https://doi.org/10.3390/math10193629 ] |
Aparece en las colecciones: | Artículos: Economía Financiera y Contabilidad |
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ICTCSRandP..s.pdf | 929,77 kB | Adobe PDF | Visualizar/Abrir |
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