Browsing by Subject "Communication apprehension"
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- PublicationOpen AccessAutoconcepto en capacidades de comunicación y aprensión: un estudio comparativo de los estudiantes en los nuevos grados del área de Ciencias Económicas y Empresariales(2013) Arquero, José Luis; González-González, José María; Hassall, Trevor; Joyce, JohnLa comunicación es una capacidad esencial en la profesión contable, como indican los posicionamientos sobre perfil profesional publicados y los resultados de la investigación. Consecuentemente, numerosos programas están incluyendo su desarrollo entre los objetivos académicos, bien como de forma transversal, bien de forma individual en asignaturas específicas. La aprensión comunicativa constituye un factor potencialmente limitativo a estos esfuerzos de desarrollo. Dado que trabajos anteriores indican que los estudiantes de contabilidad tienen niveles de aprensión comunicativa más altos que otros estudiantes, el presente trabajo tiene como objetivo analizar los perfiles de aprensión comunicativa y autoeficacia comunicativa en los nuevos grados.
- PublicationOpen AccessDeveloping teamwork skills in accounting students : is communication apprehension a potential barrier?(Universidad de Murcia, Servicio de Publicaciones, 2023) Arquero, José L.; Fernández-Polvillo, Carmen; Hassall, Trevor; Joyce, JohnAlthough research and pronouncements have identified the increased relevance of ’soft’ skills for future professionals in accounting, graduates continue to exhibit deficiencies in those skills. Employers and practitioners emphasize that the dynamic business environment requires more than just technical knowledge; excellent teamwork, communication and analytical skills are also of paramount importance. Despite numerous attempts to improve teamwork skills there is evidence that the responses to the acknowledged deficiencies have not been successful and there is a lack of understanding about the constraints that could hinder the skills development. Some results point to anxiety towards communication as a reason for the unwillingness to interact in group situations and therefore as a constraint for skills development, although the connection between communication apprehension and development of teamwork skills has not been investigated. Therefore, the present study examines the relationships between communication apprehension and communication self-efficacy and teamwork skills self-efficacy, in order to understand to what extent communication apprehension influences self-efficacy beliefs and forms a potential barrier. Our results indicate a negative influence of communication apprehension on teamwork self-efficacy, both direct and mediated by communication self-efficacy; whereas there is a relevant positive association between self-efficacy beliefs. This pattern of relationships provides relevant insights about how the constraints could be alleviated, which that are discussed in the paper.
- PublicationOpen AccessRelationships between communication apprehension, ambiguity tolerance and learning styles in accounting students(2017) Arquero, José Luis; Fernández-Polvillo, Carmen; Hassall, Trevor; Joyce, JohnThe dynamics of the global business environment have led to changes in the skills required by accountants in order to add value for their clients. Consequently, there is a growing pressure on accounting educators to design and implement educational programmes that could contribute to the development of the relevant skills. In such a context, it is possible that some characteristics of students (for example communication apprehension, ambiguity tolerance, or learning styles) could be constraints on both skills development and pedagogical change. Previous studies have reported that accounting students tend to have higher levels of the constraining characteristics than students from other disciplines. However, previous research has not considered the extent to which those characteristics are inter-related or have possible synergistic effects in accounting students. The results of this study, based on a sample of accounting students, indicate that those relationships exist. The patterns of correlations are indicative of the constraints that an accounting educator must overcome to effectively develop certain skills. Implications of the results are discussed.