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Título: Análisis de satisfacción del paciente quirúrgico en oftalmología.
Otros títulos: Analysis of surgical patient satisfaction surgical in ophthalmology.
Fecha de publicación: 2011
Editorial: Murcia : Servicio de Publicaciones de la Universidad de Murcia
ISSN: 1695-6141
Materias relacionadas: CDU::6 - Ciencias aplicadas::61 - Medicina::614 - Higiene y salud pública. Contaminación. Prevención de accidentes. Enfermería
Palabras clave: Asistencia enfermera
Evaluación
Nursing services
Evaluation
Resumen: Objectives: To understand the perception and assessment of patient satisfaction with surgical pathology operated eyes. Identify weaknesses and develop strategies for organizational improvement from the results. Material and Methods: Descriptive, retrospective and transversal. Questionnaire conducted with 18 questions. Results: Patients who answered the questionnaire had a mean age of 70.76 ± 8.9 years. There were 59.37% of men compared with 31.26% of women with a mean wait of 2.2 months until surgery. 64.52% of respondents did not know the name of the nurse. Conclusions: The need to implement strategies aimed at improving communication with patients, families and nurses.
ABSTRACT Objectives: To understand the perception and assessment of patient satisfaction with surgical pathology operated eyes. Identify weaknesses and develop strategies for organizational improvement from the results. Material and Methods: Descriptive, retrospective and transversal. Questionnaire conducted with 18 questions. Results: Patients who answered the questionnaire had a mean age of 70.76 ± 8.9 years. There were 59.37% of men compared with 31.26% of women with a mean wait of 2.2 months until surgery. 64.52% of respondents did not know the name of the nurse. Conclusions: The need to implement strategies aimed at improving communication with patients, families and nurses.
Autor/es principal/es: Minchón Hernando, A.
Díaz Jiménez, M.
Cutilla Muñoz, MA.
De Porras Carrasco, R.
Domínguez García, G.
Vázquez de la Rosa, MP.
Forma parte de: Enfermería global
URI: http://hdl.handle.net/10201/24535
Tipo de documento: info:eu-repo/semantics/article
Número páginas / Extensión: 12
Derechos: info:eu-repo/semantics/openAccess
Aparece en las colecciones:Vol.10 , Nº 23 (2011)

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