Artificial Intelligence-based approach to IT Governance in public administrations

Abstract

To address the challenges of Administrative Information Systems (AIS) in the public sector, appropriate governance solutions are needed. However, governance in the public sector is often fragmented. This premise poses a challenge for governments, public administrations, professionals and researchers. Currently there is no comprehensive body of academic work on public sector governance, yet it is receiving increasing attention. To fill in this gap a principled approach is proposed here that has several IT Governance-related features: Firstly, relevant aspects of Governance linked to the need of aligning IT with the organisational strategy AIS are considered. Secondly, the COBIT19 best practice framework for the assessment, management and monitoring of IT for the public sector is introduced as the key process for achieving this alignment. Thirdly, a series of phases for the alignment of AIS objectives with the IT strategy proposed by an EU Member State European Administration is provided. Furthermore, in this work it is shown that the application of IT Governance models allows for the alignment of AIS objectives to the IT strategy. Also, some recommendations for future research are put forward.