Publication: Percepciones de los trabajadores del turismo en Brasil y la complejidad del fenómeno turístico
Authors
Fratucci, Aguinaldo Cesar ; Da Costa, Juliana Carneiro ; Martins Da Silva, Ivan Conceição ; Bantim Durães, Natasha Ribeiro
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Publisher
Universidad de Murcia, Escuela Universitaria de Turismo de Murcia
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DOI
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info:eu-repo/semantics/article
Description
Abstract
Este artículo tiene como objetivo discutir las percepciones de los trabajadores del turismo en Brasil sobre su papel y sus relaciones con el fenómeno del turismo. A partir de un cuestionario realizado online a los trabajadores brasileños del sector turístico, indagamos la percepción de los encuestados como trabajador de dicho sector y su percepción sobre la relación de su trabajo con este mismo. Con base en el análisis del contenido de las respuestas, constatamos que la forma en que los trabajadores se perciben con relación al sector es heterogénea y compleja, revelando contradicciones entre las opciones de reconocimiento como trabajador del sector y las percepciones sobre su trabajo.
This article aims to discuss the perceptions of tourism workers about their performance and their relationship with the phenomenon of tourism. Through a questionnaire applied online with Brazilian tourism workers, we asked the respondent's perception as a worker in the tourism sector and their perception of the relationship between their work and the sector. Based on the content analysis of the responses, we found that the way workers perceive themselves concerning the sector is heterogeneous and complex, revealing contradictions between the choices of recognition as a worker in the sector and the perceptions about their work.
This article aims to discuss the perceptions of tourism workers about their performance and their relationship with the phenomenon of tourism. Through a questionnaire applied online with Brazilian tourism workers, we asked the respondent's perception as a worker in the tourism sector and their perception of the relationship between their work and the sector. Based on the content analysis of the responses, we found that the way workers perceive themselves concerning the sector is heterogeneous and complex, revealing contradictions between the choices of recognition as a worker in the sector and the perceptions about their work.
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Trabajadores , Turismo , Complejidad , Percepción , Trabajo , Brasil , Workers , Tourism , Complexity , Perception , Work
Citation
Gran Tour: Revista de Investigaciones Turísticas, n.º 25 (2022)
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