Publication: The role of human resource practices in the implementation of digital transformation
Authors
Nicolás Agustín, Alvaro ; Maeso Fernández, Francisco ; Jiménez-Jiménez, Daniel
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Facultad de Economía y Empresa
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Publisher
Emerald
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DOI
https://doi.org/10.1108/IJM-03-2021-0176
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info:eu-repo/semantics/article
Description
Abstract
Purpose: Professionals and academics need to know what human resource practices are necessary in this Industry 4.0 environment and digital revolution. This research studies some human resource practices in the digital age that favor the implementation of digital transformation. Our arguments suggest that for personnel to be a key asset in digital transformation processes, a strategic alignment is necessary to drive the company towards these objectives. Design/Methodology/Approach: The hypotheses were tested in a representative sample of 184 manufacturing companies with ten or more employees located in the southeast of Spain, using Partial Least Squares. Findings: Our findings show that human resource practices partially mediate the relationship between strategic alignment and digital transformation. Based on the contingent approach, we also maintain that the company must implement human resource practices that encourage employee behaviors that are consistent with the organization's strategy. This strategic alignment and these human resource practices enable companies to achieve digital transformation in search of superior performance.
Originality/Value: To the best of our knowledge, this empirical study has not been previously carried out. The theoretical model and hypothesis testing provide strategic value for understanding some of the determinants of digital transformation in relation to human resource management. Practical Implications: In the new digital environment, companies must adopt a set of human resource practices that favor innovative employee behavior that helps digitally transform their businesses. Research imitations/implications: Longitudinal and multilevel studies could increase the strength of the research, which could also include companies from other sectors. This research implies that HRM practices such as teleworking, teamwork or promoting employee participation in strategic decision-making are essential to complete the digital transformation process.
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Citation
Nicolás-Agustín Á, Jiménez-Jiménez D, Maeso-Fernandez F (2022), "The role of human resource practices in the implementation of digital transformation". International Journal of Manpower, Vol. 43 No. 2 pp. 395–410.
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